File a Warranty Claim
Warranty Claim Form
If you need to file a warranty claim, please download and fill out the form below. Once complete, email this form along with photos of the warranty failure and VIN Sticker on the trailer to:
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Caliber Trailer Mfg. 1936 County Road 11, Ozark AL 36360 (warrantor) warrants to the original consumer purchaser (purchaser) for a period of three (3) years from the date of purchase by purchaser (warranty period), that its trailer (the product) shall be free of defects in materials and workmanship attributable to warrantor (warranty) - non-wearable parts.
Your trailer is warranted to the original owner to be free from defects in material and workmanship for the three year period. The warranty shall be limited to repairing or replacing any part or parts which shall be proved defective under normal use. All new tires and axles are warranted by the manufacturer of THAT part/product. For security purposes, etch the serial number (VIN) under the frame of the trailer.
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WARRANTOR'S OBLIGATION
Warrantor may elect to remedy all defects in materials and workmanship by repair or replacement. These are the only remedies available to purchaser. All defective products shall be delivered to the selling dealer, or brought to the factory if prior written approval is obtained from the warrantor. Warrantor may, as its option, select another qualified location for the repair to be completed. Warrantor will not be obligated in any way, to pay for any repairs made without specific prior approval. All costs incurred in shipping or delivering the products for warranty service shall be borne by the purchaser. The repair facility will remedy all defects within a reasonable time, not to exceed sixty (60) days after delivery by purchaser.
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PURCHASER'S OBLIGATIONS-HOW TO GET WARRANTY SERVICE
Purchaser must notify its/his/her selling dealer of any defects in material or workmanship within the warranty period of three (3) years from date of original purchase. It is the selling dealer's responsibility to notify the warrantor of any warrantable issues and to request authorization and replacement warranty parts. Purchaser is responsible for all costs, towing, and transportation changes incurred to obtain warranty service.
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LIMITATION OF LIABILITY
Warrantor excludes liability, whether based on contract or tort (including negligence), for any damages to purchaser or any other party other than as described in this warranty or any punitive, special, indirect, incidental or consequential damages of any kind or for loss of revenue profits, loss of business or other financial loss arising out of or in connection with the sale, maintenance, use or failure of the product, even if warrantor has been advised of the possibility of such damages. This disclaimer of liability shall not be affected even if any remedy provided for herein fails its essential purpose.
This warranty shall not extend to:
Equipment which has been modified, repaired, or altered in any way.
Unreasonable use (including failure to provide reasonable and necessary maintenance).
Any consequential damages for breach of this or any other warranty expressed or implied whatsoever. Loading beyond its payload capacity.
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*** CAUTION: BEFORE TOWING THE TRAILER CHECK THE FOLLOWING***
Safety Chains are crisscrossed under the tongue and connected
Coupler hitch and ball are the same size.
Lug nuts are tightened
Tires are inflated to pressure indicated on tire
Load weight is distributed 60% in front of the axles(s) and 40% behind the axle(s).
Weight capacity is not exceeded.
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DISCLAIMER OF IMPLIED WARRANTIES
Warrantor makes no expressed or implied warranties other than as specifically set out in this warranty.
Except for the express limited warranty set forth herein, the product is sold "as is" and there are implied warranties of merchantability, fitness for a particular purpose, compliance with description and non-infringement in connection with any sale. This limited warranty does not cover failure of the product resulting from causes other than product defects, including, but not limited to improper maintenance or use or any other such cause.
If any provisions of the warranty are held to be illegal or unenforceable by any court of competent jurisdiction, the remaining provisions shall remain effective. Some states do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury, so the limitations and exclusions above may be limited in their application. When the implied warranties cannot be excluded in their entirety, they will be limited to the duration of the written express warranty.
DESIGN CHANGES
Warrantor reserves the right to change the design of its products from time to time without notice and with no obligation to make corresponding changes in its products previously manufactured.
Phone: 334.445.1698
Fax: 334.445.0827
Caliber Trailer Mfg.
1936 County Road 11
Ozark Alabama 36360